+91 999-967-8868
contact@epitorque.com
Welcome to epitorque.com. Please read these terms and conditions carefully before using our website. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, you may not access or use our website.
1. Definitions
- “Company” means Epitome Marketing.
- “Customer” or “You” means the person or entity accessing or using our website.
- “Product” or “Products” means the fasteners, tools, and other items offered for sale on our website.
- “Website” means the website located at epitorque.com.
2. Order Acceptance and Cancellation
All orders placed on our website are subject to our acceptance. We may refuse to accept an order for any reason, including, but not limited to, the following:
- The product is not in stock.
- The price of the product is incorrect.
- The payment information provided is incomplete or incorrect.
- We have reason to believe that you are engaging in fraudulent activity.
We may cancel an order at any time before it is shipped, including, but not limited to, the following:
- The product is not available.
- The price of the product is incorrect.
- The payment information provided is incomplete or incorrect.
- We have reason to believe that you are engaging in fraudulent activity.
3. Payment
Payment for all orders must be made in advance of shipment. We accept the following forms of payment:
- Visa
- Mastercard
- American Express
- UPI
- Wallet
4. Prices
All prices are subject to change without notice. We may add or remove products from our website, or change the prices of our products, at any time.
5. Shipping
We offer a variety of shipping options to meet your needs. Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method you select. You can estimate shipping costs before placing your order by adding items to your cart and proceeding to checkout.
6. Delivery
We will ship your order within 1-2 business days of receiving your payment. You will receive an email notification with tracking information once your order has shipped.
7. Returns and Exchanges
We are committed to your satisfaction. If you are not satisfied with your purchase, you may return or exchange it within 30 days of the purchase date. Please note that you will be responsible for the return shipping costs.
To return or exchange an item, please follow these steps:
- Contact us at contact@epitorque.com to request a return or exchange authorization.
- Pack the item securely in its original packaging or a similar box.
- Include a copy of your order confirmation with the return.
- Ship the package to the following address:
Epitome Marketing: Shop No. 4, 2nd Floor, Opp. DAV Public School, Near HDFC Bank, Sector 10A, Gurugram, Haryana – 122001
8. Damaged or Defective Items
If you receive an item that is damaged or defective, please contact us immediately at contact@epitorque.com. We will arrange for a replacement or refund.
9. Limited Warranty
We warranty that our products will be free from defects in materials and workmanship for a period of one year from the date of purchase. This warranty does not cover damage caused by misuse, neglect, or accident.
10. Limitation of Liability
In no event shall we be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with the use or inability to use our website or products.
11. Indemnification
You agree to indemnify, defend, and hold us harmless from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys’ fees) arising out of or in connection with your use of our website or products, or your breach of these terms and conditions.
12. Entire Agreement
These terms and conditions constitute the entire agreement between you and us with respect to your use of our website and products. Any other representations or agreements, whether oral or written, are hereby expressly disclaimed.
13. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of the State of Haryana.
14. Severability
If any provision of these terms and conditions is held to be invalid or unenforceable, such provision shall be struck from these terms and conditions and the remaining provisions shall remain in full force and effect.
15. Waiver
No waiver of any provision of these terms and conditions shall be effective unless in writing and signed by both parties.
16. Notices
All notices and communications hereunder shall be in writing and shall be deemed to have been duly given when delivered in person, upon the first business day following deposit in the mail, postage prepaid, certified or registered, return receipt requested, addressed as follows:
If to the Company: Epitome Marketing: Shop No. 4, 2nd Floor, Opp. DAV Public School, Near HDFC Bank, Sector 10A, Gurugram, Haryana – 122001
If to the Customer: [Customer’s Name] [Customer’s Address]
or to such other address as either party may designate in writing from time to time.
17. Assignment
You may not assign these terms and conditions without our prior written consent. We may assign these terms and conditions at any time without notice to you.
18. Survival
The provisions of these terms and conditions which, by their nature, are intended to survive termination of these terms and conditions, shall survive such termination.
19. Force Majeure
We shall not be liable for any delay or failure to perform our obligations hereunder if such delay or failure is caused by an event beyond our reasonable control, including, but not limited to, acts of God, war, terrorism, labor strikes, or governmental orders or regulations.
20. Headings
The headings in these terms and conditions are for convenience only and shall not affect the construction or interpretation of these terms and conditions.
21. Counterparts
These terms and conditions may be executed in one or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument.
22. Contact Us
If you have any questions about these terms and conditions, please contact us at contact@epitorque.com
Thank you for visiting epitorque.com!